Privacy Policy

Technology1 Ltd (Company No. 14283756) ("Technology1", "we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at technology1.com or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Register for an account or request a demo
• Fill out a contact form or subscribe to our newsletter
• Communicate with us via email, phone, or live chat
• Participate in surveys, promotions, or events

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Information Collected Automatically

When you access our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage data (features used, interactions, preferences)
• Location data (country and city based on IP address)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your enquiries and provide customer support
• Send promotional communications (with your consent)
• Monitor and analyse usage trends and preferences
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our platform (hosting, analytics, email delivery)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for any other purpose

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, regular security audits, and SOC 2 Type II compliance. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses and compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Technology1 Ltd
Data Protection Officer
4th Floor, 20 Finsbury Square
London EC2A 1AH, United Kingdom
Email: [email protected]
Phone: +44 20 7127 4500